No. Cabot House serves trade clients throughout New England, South Florida, and nationwide. Designers working remotely can work with our team by phone, email, and virtual consultation, with nationwide white-glove delivery available for all client projects.

Cabot House offers protected trade pricing on qualifying purchases. Pricing is never shared with retail clients. We also
price match to trade showrooms and manufacturer direct accounts; bring us a competing quote and
we’ll work to match it.

Yes. Trade discounts do not apply to floor sample clearance, MRP (Minimum Retail Pricing) products, or special promotion pricing. Your Account Manager can confirm eligibility before you place an order. All pricing requests are handled by email or in person, not over the phone.

Cabot House carries 100+ luxury furniture and furnishing brands, including:

• Ultra-luxury: Dolce & Gabbana Casa, Gamma, Adriana Hoyos, Christopher Guy, Dorya
• Premium: Rene Cezares, Hickory Chair, Baker, Bernhardt, Chaddock, Century
• Premium outdoor: Brown Jordan, Gloster, Dedon
• Accessories & lighting: Arteriors, Currey & Company, Visual Comfort, Made Goods, Palecek, Eichholtz

Many of these brands are not available at national chains. Our trade relationships also provide access to the full depth of each brand’s catalog, including items not on the showroom floor. Full brand list: cabothousefurniture.com/all-brands.

Custom furniture is one of Cabot House’s core differentiators. We offer two programs:

• Upholstery by the Inch: Baker, Hickory Chair, Lee, Hancock & Moore, Gamma, Eleanor Rigby, Highland House, Adriana Hoyos, and more
• Case by the Inch: Hickory Chair, Council, Simply Amish, Old Biscayne, Karges, Chaddock, Adriana Hoyos, and more

Designers and clients can specify exact dimensions, fabrics, leathers, finishes, leg styles, and configurations. Your Account Manager or in-showroom designer will walk you through every available option.

Yes. Customer’s Own Material (COM) and Customer’s Own Leather (COL) are supported. COM must be tagged before submission to the manufacturer. Required tagging:

Cabot House / Sales Order # / Designer Name / Client Name

COM and finish details must be on the order before it is submitted. The manufacturer will not process orders missing this information.

Yes. We offer free storage for up to six months on qualifying Cabot House purchases. We can also receive non-Cabot House goods within reason (e.g., items from other vendors); ask your Account Manager about specifics.

Cabot House offers white-glove delivery on all orders, including full unpacking, placement, and professional installation. Nationwide white-glove delivery is available for projects outside New England and South Florida. Residential and commercial projects are both supported. There is no incoming freight charge on orders shipped to Cabot House’s warehouse; standard delivery charges apply for final delivery to your client.

Note and photograph all damage at time of delivery. Mark damages on the delivery slip and submit a Damage Report with photos to Austin Bendetson ([email protected]) or Customer Service ([email protected]). Cabot House manages the claim process from there.

Yes. Designers can bring clients before or after regular hours for private showroom appointments. Complimentary appointments are available seven days a week at all locations, with dedicated Account Managers and unlimited free parking.

• Two dedicated Trade Design Associates for project management and sourcing
• Complementary premeasure service
• Factory rep training sessions by appointment (in showroom)
• Lunch & Learns by appointment: in showrooms or at our offices
• Fabric and finish samples available (fabric: 7-day return; wood: 24–48 hours)
• Color copier and scan/email available for client research